6 Common Mistakes with Picking Software Vendors and How to Avoid Them


Are you finding it difficult to find the right software vendors for your small business? 

Doing so can land you with substandard software or a poor relationship with your vendor. Do things correctly, and you’ll find yourself with quality software and a vendor that works with you.

See below for a few mistakes you should avoid when mistakes with picking software vendors for your company.

1. Ignoring User Reviews

Many people believe that when purchasing software or technology, it is enough to just look at what the vendor has to say. However, this can be one of the biggest mistakes you can make. 

Not reading online reviews of actual users can lead to wasted time and resources. This will also result in an unsatisfying product. 

Reviews can also help you look for software that is specialized for your business. For example, if you have a printing business, you would surely need software that is designed for your operations. If you are interested in something like DTF printing management software, checking out their reviews can give you more info about them.

2. Overlooking Vendor Support Services

Vendor Support services are critical in helping ensure the successful implementation of software products. This should meet customer needs.

Companies may be seduced by a vendor’s flashy website, impressive demos, and slick sales pitch. But it neglects to focus on a vendor’s commitment to customer support.

3. Neglecting to Consider Costs

Cost should be an important factor to consider when making a purchasing decision. Failure to research the total cost of the software can result in unexpected, additional payments. This can add up quickly and can have a significant impact on the bottom line.

Overspending on software can create delays and increase risks, so it’s important to be aware of the total cost of all aspects of the software before moving forward with the purchase.

4. Not Clarifying Software Licensing Agreements

Software licensing agreements can sometimes be the least prioritized part of the software vendor selection process. However, this can cause major issues down the road if you do not take the time to clarify details surrounding the software license.

It’s important that you are aware of license duration, user permission types, upgrade obligations, and transferability. All of these components can have an effect on the overall cost and impact of the software selection.

5. Misjudging the Scope of the Project

It’s important to always vet a vendor’s technical and business skills before signing a contract, but it’s also important to understand the scope of a project before diving in. 

It’s also important to avoid making wide-sweeping changes before understanding how those changes may affect the scope of the project. Businesses should avoid overestimating and underestimating their scope so that expectations are aligned.

6. Unstable Supplier Network

Businesses should always research the vendor’s supply chain and make sure their suppliers are reliable, cost-effective, and can deliver products on time. Some vendors may have an unreliable supplier network which could lead to delayed deliveries and unreliable service.

Unstable supplier networks can lead to a lot of wasted time, money and resources. Companies should look for vendors with a reliable network and hold them accountable for any lapses in service or delays that may occur. 

Learn About Mistakes With Picking Software Vendors

Overall, it is important to arm yourself with knowledge when mistakes with picking software vendors can be costly. Do your research, read customer reviews and have meetings with vendors to ensure the best fit for your individual needs. 

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