Alexa Error 701: What It Is and How to Fix It

Alexa Error 701

If you’re a regular user of Amazon’s Alexa-enabled devices, you may have encountered the dreaded Alexa error 701 at some point. This error can be frustrating, especially if you’re in the middle of a task or just trying to get information. In this article, we’ll discuss what Alexa error 701 is, its causes, and how you can fix it.

What is Alexa Error 701?

Alexa error 701 is an error message that appears on Alexa-enabled devices, such as Echo Dot, Echo Show, and Echo Spot. This error message usually comes up when you’re trying to use a skill, play music, or perform other tasks with Alexa. The error message typically reads: “Sorry, I’m having trouble understanding right now. Please try a little later. Error 701.”

Causes of Alexa Error 701

There are several reasons why you might encounter error 701 alexa:

1. Internet connectivity issues

The most common cause of Alexa error 701 is a poor internet connection. If your internet connection is weak or spotty, Alexa may not be able to connect to the internet and perform the task you requested.

2. Outdated software

Another reason why you may encounter Alexa error 701 is outdated software. If your device’s software is not up to date, it may not be able to properly communicate with Alexa.

3. Skill-specific issues

Sometimes, Alexa error 701 may be caused by issues with specific skills. If a particular skill is experiencing problems or has been removed, you may encounter this error when trying to use it.

How to Fix Alexa Error 701

Here are some ways to fix Alexa error 701:

1. Check your internet connection

The first thing to do when you encounter error 701 alexa is to check your internet connection. Make sure that your device is connected to a stable and strong Wi-Fi network. You can also try restarting your router or modem.

2. Update your device’s software

If your device’s software is outdated, it may be causing error 701 Alexa. To update your device’s software, go to the Alexa app, tap on “Settings,” then select “Device Settings.” From there, choose the device you want to update, and select “Check for software updates.”

3. Disable and re-enable skills

If you’re encountering Alexa error 701 with a particular skill, you can try disabling and re-enabling it. To do this, go to the Alexa app, tap on “Skills & Games,” and find the skill you’re having trouble with. Then, tap on “Disable Skill” and confirm. After a few seconds, you can re-enable the skill by tapping on “Enable Skill.”

4. Restart your device

Another simple solution to fix error 701 Alexa is to restart your device. To do this, unplug your device from the power source, wait for a few seconds, and plug it back in.

5. Contact Amazon support

If none of the above solutions works, you can contact Amazon support for further assistance. They will be able to guide you through the troubleshooting process and provide you with additional solutions.


Alexa error 701 can be a frustrating experience, but there are several ways to fix it. By checking your internet connection, updating your device’s software, disabling and re-enabling skills, restarting your device, or contacting Amazon support, you should be able to resolve this error message quickly and easily.

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